Terms & Conditions

Last Updated: [15.01.2026]

Welcome to Herbe Cosmetic (herbecosmetic.com). These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms.

If you do not agree, please do not use our website.

1. General Information

Herbe Cosmetic is an online cosmetic store operating in Pakistan. We reserve the right to modify these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or

• You are using the website under supervision of a parent or guardian.

3. Products & Pricing

• All prices are listed in Pakistani Rupees (PKR).

• Prices may change without prior notice.

• We try to display product colors and details accurately, but actual product appearance may vary slightly due to screen settings.

• We reserve the right to discontinue any product at any time.

4. Order Acceptance & Cancellation

We reserve the right to:

• Refuse or cancel any order

• Limit quantities purchased

• Cancel orders suspected of fraud or misuse

If we cancel your order after payment (if applicable in future), a refund will be issued according to our Refund Policy.

5. Cash on Delivery (COD)

For COD orders:

• Orders may be confirmed via phone call or WhatsApp before dispatch.

• Please ensure your contact number and address are correct.

• If a customer repeatedly refuses delivery, we reserve the right to restrict future COD orders.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary due to courier delays, weather, or public holidays.

• We are not responsible for delays caused by courier companies.

• Risk of loss passes to the customer upon delivery.

7. Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy.

We do not accept returns for:

• Opened or used products

• Products damaged due to misuse

  • Change-of-mind purchases (unless specified)

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  8. Account Responsibility

  If you create an account:

  • You are responsible for maintaining confidentiality of your login details.

  • You are responsible for all activities under your account.

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  9. Intellectual Property

  All content on this website including:

  • Logo

  • Images

  • Product descriptions

  • Text and design

  is the property of Herbe Cosmetic and may not be copied, reproduced, or distributed without permission.

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  10. Limitation of Liability

  Herbe Cosmetic shall not be liable for:

  • Any indirect or incidental damages

  • Allergic reactions or skin sensitivity (customers are advised to check ingredients before use)

  • Loss caused by misuse of products

  Customers are responsible for checking product suitability before purchase.

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  11. Privacy

  Your use of our website is also governed by our Privacy Policy.

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  12. Governing Law

  These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

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  13. Contact Information

  If you have any questions regarding these Terms & Conditions, please contact:

  Herbe Cosmetic
  Email: info@herbecosmetic.com
  9 Number Multan, Pakistan