Last Updated: [01.01.2026]

Welcome to Herbe (herbecosmetic.com). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

A. Personal Information

When you place an order (including Cash on Delivery orders), create an account, or contact us, we may collect:

• Full Name
• Phone Number
• Email Address
• Shipping Address
• Billing Address (if applicable)
• Order details

For Cash on Delivery (COD) orders, your phone number and address are required to confirm and deliver your order.

B. Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and confirm your orders
• Contact you for order verification (especially for COD)
• Share shipping details with courier partners
• Deliver your products
• Improve website performance
• Send promotional emails or offers (only if you subscribe)
• Prevent fraud and fake orders

3. Cash on Delivery (COD) Orders

For COD orders:

• We may contact you via call or WhatsApp for order confirmation.
• Your name, phone number, and shipping address will be shared with our courier partner for delivery purposes.
• If an order is repeatedly refused, we reserve the right to restrict future COD orders.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

• Courier and logistics partners (for delivery)
• Payment service providers (if applicable in future)
• Marketing tools (email/SMS platforms)
• Legal authorities if required by Pakistani law

5. Cookies Policy

We use cookies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences

You can disable cookies through your browser settings.

6. Data Security

We implement security measures including:

• SSL encryption
• Secure hosting
• Limited access to personal data

However, no online system is completely secure.

7. Your Rights

You may:

• Request access to your personal information
• Request correction of incorrect data
• Request deletion of your account
• Unsubscribe from marketing communications

To make a request, contact us at:
📧 support@herbecosmetic.com

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our website is not intended for children under 13 years of age.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

Herbe Cosmetic
Email: info@herbecosmetic.com
Location: 9 Number Multan, Pakistan